Why is my spa overheating?

If the spa is located in an area that is experiencing hot weather, it is normal to have the spa water temperature rise. To help keep your spa coole...

Why won't my spa heat?

If your spa temperature is low, first check the thermostat to see if it has been turned down or set to low heat range. Adjust the thermostat to des...

Why is my GFCI breaker tripping?

Warning: You must be a qualitied electrician and or service technician to perform diagnosing or serial injury or death can result: High voltage com...

Why is my spa making a vibration noise?

A light vibration noise is normal while the spa pumps and motors are running. If your spa’s vibration noise level seems excessive, the first thing...

Why is my spa pump creating a burning smell or making excessive noise?

If your spa pump is creating a burning smell or making excessive noise, the pump motor is defective. This can happen when running the pump during h...

Why are my control pad and spa equipment not operating?

If your hot tub control pad and spa equipment are not operating, that means you have no electrical power to the spa. Turn on or reset the GFCI circ...

Why are my hot tub jets not working?

If your hot tub jets are surging on and off, the first thing to check is your water level as it might be too low. Adjust water to the water level i...

Why won’t my spa won't work after draining and refilling it?

If your spa pumps/jets are not working after filling your spa, you most likely have an airlock in the pumps. Follow the directions in the “how do I...

How do I fix an airlock in the pump?

To prevent airlocks when filling your spa, be sure to open all valves in the JetPaks and all other jets in the spa before filling to allow as much...

Why do my spa jets turn off during operation?

If your jets turn off automatically after either 30 or 60 minutes, this is completely normal. The automatic timer has completed its cycle. Simply t...

What is a hot tub used for?

When people think of hot tubs, they generally think of relaxing in them for pleasure. Although this is their main purpose, they are also great for...

What size of hot tub should I get?

When deciding what size of hot tub to buy, measure the area where you plan to put the hot tub. Leave a few extra feet on at least one side for gett...

How expensive are hot tubs?

Hot tubs will range from $3,000 to over $16,000 based on the performance, size, accessories, and design. For people getting a hot tub for their fir...

How do I maintain a hot tub?

Luckily, hot tubs aren't very high maintenance. If you stick to the 3 C's of circulation, cleaning, and chemistry, you're set! It helps to set a sc...

Do hot tubs vary much in design?

You'll probably find yourself making more choices than you first thought once you start your hot tub shopping journey. For starters, do you want a...

What is the difference between a hot tub and a sauna?

Hot tubs and saunas can serve similar purposes for people, but in completely different ways. A sauna is a room where infrared heat or steam is emit...

Where should I put my hot tub?

Hot tubs are usually in the backyard on a flat surface like a cement pad, deck, under a gazebo, or on the patio. Consider how close to the house yo...

How does hot tub delivery work?

If you're worried about having a hot tub dropped on your doorstep with no way to move it, fear no more! Most hot tub deliveries come with a crew th...